Medication was given despite known allergy

Problem with the timing of the medication

Extra dose of medication was given

Incorrect drug was given

Medication was given by the incorrect dose

A dose of medication was missed

I did not understand why a medication was given

Other Medication issue

Equipment was not available when needed

Equipment was broken

Equipment was not used correctly

The equipment was the wrong equipment

Other Equipment Issue

Medical terminology was not explained so I could understand

A doctor changed the plan of care and other staff didn't know about it

I heard different plans about my treatment or my child’s treatment from different staff members.

After a shift change, new staff did not know important information about my care or my child’s care.

Staff did not work as a team here

Other Communication Issue

IV got blocked or leaked

Too many attempts to obtain blood sample

Steps of a procedure not being followed consistently every time (e.g. not always checking patient ID before giving medication,not always cleaning the skin before using a needle)

Test was done incorrectly or had to be repeated due to a mistake

Incorrect treatment or procedure

A planned test or procedure was not completed

Administrative mistake (e.g. disorganized medical records,
did not receive test results,
planned meeting did not happen)

Other Unexpected Event